Rates are shown below for multi- and single-unit homes. If your property is another housing type, such as a coach house or secondary suite, see your bill or check your account online at cnv.org/Ubill for applicable rates.
Learn more in the 2024 Utilities Info Sheet.
| 2024 Utilities |
Multi-unit homes |
Single-unit homes |
| Water |
$371 |
$631 |
| Sewer |
$397 |
$637 |
| TOTAL |
$768 |
$1,268 |
View Your Account Online
Visit cnv.org/Ubill to view details about your account including utility transactions, balances, and billing summaries. Register and access your account using the account number and access code on your utility bill.
Ways to Pay Your Utility Bill
Internet or Telephone Banking
Set up ‘City of North Vancouver – Utilities’ as Payee at your financial institution. Use the 9 digit roll number as the account number (you may need to exclude the decimal point). Allow three business days for your payment to process. Contact your bank with questions about accessing this service.
Mail
Mail in your payment by cheque. Make cheques payable to ‘City of North Vancouver’. To avoid late fee penalties, cheques must be received by February 29, 2024 at City Hall. Do not mail cash payments. Postmarks of mailed remittances will not be considered as date of payment. Post dated cheques to the due date are acceptable.
Mail cheques to: Property Tax Office, City of North Vancouver, 141 West 14th Street, North Vancouver, BC V7M 1H9.
In Person Options
Financial institution
Pay by cheque, cash, or debit at your financial institution and keep your receipt.
City Hall Drop Box
Pay by cheque by dropping off your payment in one of the 24-hour drop boxes at City Hall, located at both the 13th St. and 14th St. entrances. Cash payments are not accepted in the drop box.
Gateway Counter at City Hall
Payments can be made in person at the Gateway Counter at City Hall, Monday to Friday, 8:30am-5pm. Payments can be made by cheque, cash or debit.
Credit cards are not accepted for utility bill payments.
Note: a 5% penalty will apply to any unpaid balance after February 29, 2024. An additional 5% penalty will apply to any unpaid balance after April 30, 2024.