Accessibility

The City is dedicated to enhancing access for all members of the community, regardless of age, background, interests or abilities. To do this, community collaboration is vital. With the help and participation of residents, businesses, community organizations and other government bodies, the City is working to provide accessible, inclusive and diverse opportunities for North Vancouverites.

The City is committed to supporting people with disabilities to meaningfully participate in the community. This includes providing access to housing, transportation and mobility, public places and spaces, community services and supports, and communication and information options that support a truly accessible community, one that is free of physical and social barriers.

City Policy Framework and BC Accessibility Act

To provide a holistic approach to accessibility, the City has policy on accessibility throughout many plans and strategies, starting with the Official Community Plan. In this way, accessibility is considered through all decision making whether it is related to land use, mobility, technology, finance, engagement, climate and environment, community wellbeing, public safety, infrastructure and more.

The Government of British Columbia passed accessibility legislation, effective September 1, 2022. Under the legislation, municipalities are required to establish an accessibility committee, an accessibility plan and a build tool to receive feedback on accessibility. The City currently meets these requirements through:

The North Shore Accessibility Advisory Committee (AAC) (highlighted below)
The City’s overarching policy approach that includes accessibility in all areas.

The City is currently in the process of pulling all of its accessibility policies together under one readily available Accessibility Plan .

North Shore Accessibility Advisory Committee

Since 1991, the City has supported an Accessibility Committee on the North Shore. Comprised of community volunteers from the City and the Districts of North and West Vancouver, the newly renamed North Shore Accessibility Advisory Committee (NS AAC) seeks to identify barriers that affect community members with disabilities and makes recommendations to the three North Shore municipal councils as required based on the unique perspectives and lived experiences of its members. This tri-municipal approach helps to remove barriers and improve overall accessibility for residents, staff, and other community members with disabilities on the North Shore.

Specifically, the City of North Vancouver's collaboration with the NS AAC has led to improved crosswalk signals, curb design, transportation and parking, as well as the inclusion of a hearing assistance system at the John Braithwaite Community Centre (JBCC). The JBCC is the first City facility to feature an Induction Loop System which transmits sound directly to a user's hearing aid.

Contact Us

For inquiries regarding accessibility, contact:
Tel: 604-985-7761
Email: accessibility@cnv.org