How to Use City Charging Stations

How to Use City Charging Stations


Level 2 Charging Stations

  1. Activate the station using a charging app (ChargePoint, BC Hydro EV or Flo), ChargePoint RFID card, or RFID-enabled credit card.
  2. Remove the connector from the station holder.
  3. Plug the connector into your vehicle - charging will start immediately.
  4. When you're finished charging, unplug the connector from your vehicle and return it to the station holder.

DC Fast Charging Stations

  1. Choose the connector that fits your vehicle (i.e. combo CCS or CHAdeMO), remove it from the station holder, and plug it into your vehicle.
  2. Activate the station using a charging app ( Flo, BC Hydro EV or ChargePoint), RFID card with Flo, or BC Hydro EV.
  3. Press the Start button to begin the charging session.
  4. Press the Stop button to end the charging session at any time.
  5. When you're finished charging, unplug the connector from your vehicle and return it to the station holder.

Mobile App Payment Options

When to Use a DC Fast Charging Station

Follow the 80% Rule. Fast charging starts to slow down when your battery is around 80% full, to prolong battery life. If you're topping up your battery and it's already approaching 80% full before charging, it's best to use a Level 2 charging station.

When using a DC Fast Charger, it's best to unplug when your battery reaches about 80% as charging beyond this point isn't efficient or cost-effective.

Charging Etiquette

  • Park in an EV charging stall only in you're charging
  • Put the cord away when done and keep station tidy
  • Be considerate of nearby residents by limiting your noise


Contact Info

Environmental Sustainability, Planning & Development Department
Tel: 604-982-9675
Email: evcharging@cnv.org

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